On Tuesday, October 2nd, The International Air Transport Association (IATA) announced the launch of IATA Connect, a collaboration platform that helps the airline industry share real-time data and insights to improve aviation safety and compliance. The platform allows its community members to share safety documentation including audit reports, standards, airline profiles, industry alerts, and more. Keystone is proud to have supported IATA’s digital transformation and the development of this important initiative.
Willie Walsh, IATA’s Director General, said “IATA Connect will provide aviation safety and compliance professionals in government and the industry with a means to make flying even safer by facilitating real time collaboration.” A multidisciplinary team of Keystone consultants, economists, and technologists helped define the platform’s business case, platform strategy, use cases, and implementation roadmap for rollout and longer-term growth.
Keystone’s expertise in multi-sided platform-based business models was used to define the overall platform strategy and identify key factors for success. This included how to ensure the platform would achieve a critical mass of engaged users to unlock network effects to sustain the platform, by identifying relevant and high-value use cases for platform users, researching stakeholders’ pain points to be addressed, and determining features that foster and encourage use. The platform’s ability to bring together multiple entities and fragmented systems allows community members to both produce value for and derive value from IATA Connect. Stakeholders include airlines, auditors, regulators, ground service providers, and other industry-related personnel.
The engagement was led by Keystone’s Ross Sullivan, Senior Partner, and Gautam Basak, Partner. Keystone affiliate expert Geoff Parker, professor of engineering at Dartmouth College, provided invaluable expertise in designing and scaling platforms.
Learn more about the platform in IATA’s press release.
To learn more about Keystone’s platform strategy and development services, contact info@keystone.ai.